Question

Workflow 9.1.1 Designer Upgrade Error

Workflow

Updated June 26, 2014

asked on June 20, 2014

Upgraded a customer from Workflow 9.0.2 to 9.1.1.365 today and everything seems to work fine but when you open the Designer an error message pops up in the upper left corner. It then disappears and Designer opens fine. If I trap that error while it's happening, it has a link that says linkLabel1. when you select that link, it opens an error tab in Designer that is empty. There is nothing in either the event viewer or the LFWorkflow event viewer that makes an mention of this. It appears everything is working fine, but the customer was curious as to what might cause this. Any ideas?

LinkLabel1Error.docx (98.91 KB)

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replied on June 20, 2014

Very weird, thank you for reporting it. There are no details at all in the error pane of the designer? Usually for an error of this type I would expect an error with a stack trace in the error log (ctrl+5)

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replied on June 20, 2014 • Show version history

Nothing at all, attaching screenshot of that as well. It's a stumper for me. Is this a concern if the Workflows seem to be working?

ErrorTab.docx (44.71 KB)

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replied on June 20, 2014

No, it's likely a UI error drawing something on the canvas, should not affect how your workflows run at all.

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replied on June 20, 2014

Ok, thanks Matt. I was thinking about trying a re-install of the Designer alone or trying the Designer from another machine just to see if I can narrow anything down. Would either of those be beneficial to try do you think?

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replied on June 20, 2014

You can try to re-install it or even repair the install. Is the designer on the same machine as the server? Is Quick Fields or any other Laserfiche product installed there? It's tough to narrow down, but I do imagine it would go away with an uninstall re-install.

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replied on June 20, 2014

I'll try that. It is on the same machine as the server. No QF or Agent, but I did upgrade the Import Agent to the new 9.0 version. That is the only other thing on there besides client/server and WF. Thanks Matt.

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replied on June 20, 2014

I also noticed that you are using WF 9.1.1.365, the most recent hotfix is 9.1.1.381.

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replied on June 20, 2014

I'll check that as well. I downloaded the newest Avante package this morning which said it had SP1 in it, from June 12th. I thought that was the latest.

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replied on June 25, 2014

Just to update this Matt. The customer said he went in to Designer this morning and the pop up did not display. The main thing different was when we originally were trying it we were both logged in through VPN and then remote desktop. Wonder if that could have affected things? Anyway, wanted to let you know it is non-issue.

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replied on June 26, 2014

Thank you for the update, I was unable to reproduce the issue via remote desktop, but I am glad to hear it is working now.

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Workflow 9.1.1 Designer Upgrade Error

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