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Question

Question

Fill Out PDF Form Workflow activity is treating 2 fields named the same as one field

Workflow Version 9
Updated July 29, 2014
asked on June 19, 2014 • Show version history

 Hi, 

 

I have a workflow that processes an employee action form, and it's regarding the Department Field that appears in the Current Information, and New Information sections as the same field. So there only is one available field for Department. They need to be able to regard these fields separately. Is there a way other than altering the form to accomplish this? Interestingly, there are 7 other fields that are named the same in both of these sections, and only the Department is being considered as one. 

 

Thanks for your help. 

 

Brian

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Answer

SELECTED ANSWER
replied on June 20, 2014

Hi Brian,

 

Workflow actually uses the tooltip to identify fields rather than the name.  This is because the names of fields on PDF are typically auto-generated and meaningless.  It's likely that the reason your Department fields are being treated the same is because they have identical tooltips, while the other identically-named fields have different tooltips.

 

I think that your best bet is definitely going to be to edit the actual PDF.  Failing that, it might be possible to fix this on the Workflow end with a workaround.  I'm making this up right now and don't have a PDF to test with, so no guarantees it'll actually fix anything laugh  What if you put the values for both fields into a single multi-value token, and then use that token in conjunction with the Table tab of the Fill Out PDF Fields activity?  I think that it should put the first value into the first field, and the second value into the second field.

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replied on June 24, 2014

Hi Brett, 

 

Thanks for the suggestion and the info. I'll give that a try. 

 

Brian 

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replied on July 29, 2014

Thanks for the suggestion, Brett. The best solution was to edit the PDF. 

 

Brian 

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