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Question

Question

error code 6720 | Running OS: Windows 8.1

asked on June 17, 2014

 

Error Code: 6720

Error Message: There was an error exporting the image

C:\Temp\test\Carbon_Monoxide. (6720)

Could not create required control. [6720]

 

------------ Technical Details: ------------

 

LF.exe (9.1.1.486):

    Call Stack: (Current)

       CLFExportImagesThread::DoRun

        CLFWorkerThread::Run

    Call History:

             CAttachedRepository::UpdateProfile

          CExportMultiImages::UpdateSettings

          GetOptionString ([Settings]ExportDocumentMetadata)

           CAttachedRepository::GetProfileValue

          Lf_ExportObject

           Lf_ExportDocument

            GetOptionString ([Settings]ExportLoopTimeout)

             CAttachedRepository::GetProfileValue

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Answer

SELECTED ANSWER
replied on June 17, 2014

The error means that the component cannot be loaded for whatever reason. Please uninstall the client, delete the client installation folder then reinstall.

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Replies

replied on June 17, 2014

Thank you that resolved the matter

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