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Question

Question

login information was not specified. Failed to initialize scanner

asked on June 10, 2014

I am getting this error: "login information was not specified. Failed to initialize scanner", when I try to run quickfields session using Quickfields Agent.

 

Session works fine when I run it manually using Quickfields.

I am sure that all login details are right and QF is setup 'not to ask for login everytime a user opens a session'. I have recreated the session many times but still getting the above error.

 

I am using Laserfiche Capture Engine.

 

Any thoughts?

Replies

replied on June 10, 2014

What version of Quick Fields is this and where did you check the login information?

replied on June 10, 2014

Hi Uzair,

 

I see that a support case has already been opened for your issue. We will update this thread again after a resolution is found and your case is closed.

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