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Question

Question

Is there a way to auto close a user task in forms?

asked on June 8, 2014 Show version history

 Is their a way to auto close a user task in forms?

 

We have a external system that can auto approve requests from Forms based on certain criteria.

 

Can we have LF workflow monitor the external systems SQL db and if the value changes then update forms?


I know their is the email respond function that could work, but we were wanting to avoid send emails for each task and just update once a day all auto closed tasks.

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APPROVED ANSWER SELECTED ANSWER
replied on June 16, 2014 Show version history

Using the timer function against a User Task  in Forms I was able to auto end the task after a specified number of days.

 

Simple solution to the problem.

 

Thanks for the help.

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Replies

replied on June 9, 2014

Hey Martin,

 

The feature, as you describe it, is not available through Forms, but you may be able to leverage other Forms features to get a similar function.

 

My initial thought is to set up conditional expressions in your Forms Business Process Modeler.  So if the criteria are met to justify an auto-approve, it will bypass the user task and go straight to the next task, or maybe even directly to the "End" icon.  

 

Consider something like our AP demo, where we have a condition set up such that if the order request is over $1000, we have a second approver check the form.  We could just as easily use conditional expressions to say that if the order total is under $10, we don't need any approvers.  Hopefully this example makes sense for your situation.  

To summarize in a more general sense, Forms can determine which outflow path to take based on predetermined criteria.  If criteria are met such that an approval isn't needed, have that outflow path bypass the User Task and move straight to the next task as if it were approved.

 

Please reply if you have any questions or would like to add some additional perspective!

 

 

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APPROVED ANSWER SELECTED ANSWER
replied on June 16, 2014 Show version history

Using the timer function against a User Task  in Forms I was able to auto end the task after a specified number of days.

 

Simple solution to the problem.

 

Thanks for the help.

1 0
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