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Question

Can Workflow make use of information in the comment to a tag on an entry?

Workflow Version 9 Business Processes
Updated June 5, 2014
asked on June 4, 2014

I was working on a clients workflows and we needed to add a new functionality to it for an approval, but i already had the logic all worked out. It made sense to attack the problem with the use of a separate workflow to reduce the changes needed to the original process besides a wait condition being changed.

 

I was hoping to use a tag and the comment within the tag to pass information to the workflow about the user and the step they completed, but workflow's wait condition does not include any logic to check the comments field of a tag. I cannot seem to find any way to make use of this information.

 

Is their any way to make use of that information in the comment field or will I need to use another metadata field to establish the user that performed the action?

 

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Answer

SELECTED ANSWER
replied on June 4, 2014

I did something similar to that by creating a multi-value string token that got shuffled around various parts of a workflow. It collected a list of all of the usernames that needed to be involved and then tagged that name with additional data. Each item would look something like this: SmithBA:2

 

At various stages, that token would be passed to a routing workflow that had a script that would pick it apart. It's something of kludge, but it seems to work for some cases.

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Replies

replied on June 4, 2014

Maybe I'm missing something. Is there a reason you can't pass the needed information as parameters to the other workflow?

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replied on June 4, 2014

well, they want to be able to use a business process button in the toolbar to indicate they are done with a step, but multiple users need to do this step, so i need to figure a way to differentiate the person that completed the step, and the absolute only way for the workflow to know is by the initiation of a business process. They really have no other way of defining the step so that a workflow could oversee it throughout the entire process

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SELECTED ANSWER
replied on June 4, 2014

I did something similar to that by creating a multi-value string token that got shuffled around various parts of a workflow. It collected a list of all of the usernames that needed to be involved and then tagged that name with additional data. Each item would look something like this: SmithBA:2

 

At various stages, that token would be passed to a routing workflow that had a script that would pick it apart. It's something of kludge, but it seems to work for some cases.

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replied on June 4, 2014

Yea, that's what I was thinking of doing in essence. I just wish their was something a little better to do. 

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replied on June 4, 2014

Indeed. I'm looking forward to seeing Business Processes get richer interaction with users.

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replied on June 5, 2014

It would be nice if we were able to have a business process just wait on a yet to be defined other business process to do a handshake and pass back to the parent one. Say, at a certain step you are waiting on any other business process, or a defined one, to be intiated by a specific user or a user from a group, and that allows the current business process to proceed. In this way, we could have business processes that manage multiple separate business processes with greater strength.

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