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Question

How to Re-enable Dialog Boxes after the User Checks the "Do Not Ask Me Again" Option

Version 9 Laserfiche
Updated April 21, 2016
asked on June 3, 2014

How do we re-enable dialog boxes after the user checked the "Do Not Ask Me Again" option?  A user choose the do not ask me again option on the Save Changes to Document Pages dialog box and now wants the dialog box back.

 

Information on how to re-enable other dialog boxes would also be helpful.

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Answer

APPROVED ANSWER
replied on June 3, 2014

This can be done in the Client's Options menu. Depending on the version of Laserfiche being used, the user would either go into Tools > Options > Prompts or Tools > Options > Reset > Prompts and then click the "Reset" button under the "Hidden Messages and Dialogs" section.

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Replies

replied on June 3, 2014

Perfect.  Thanks!

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replied on April 21, 2016

April 2016 - I am just curious. Is there a setting in LF 9.2 that gives the user a prompt WITHOUT the checkbox for 'Don't ask me again'?  We have several LF work stations that more than 50 users work on with a generic LF logon, and these prompts are constantly being turned off, then we discover that documents are not being saved, or somebody closes LF with an unsaved doc still open and we go in and turn the prompts back on.  Is there a set of prompts that we can use that do not include the "don't ask" checkbox, so users can NEVER stop the prompts? Does the 'prompting' happen based on user settings, or is controlled by the LF version installed on a work station?

J. Nelson

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replied on April 21, 2016 • Show version history

Hi John,

No, there isn't such a setting to remove the prompts. The prompts themselves are set based on the individual user account settings in the trustee attributes, so you could run a script that forces those to be reverted, say, once every evening. 

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replied on April 21, 2016

Hey hey Justin.  So is there a skeletal script or white paper that further defines the steps that I can take to get a nightly script set up to resolve this issue?  In our court system we have at least four different logins that this could be applied to - they all end up getting prompts turned off.

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