You are viewing limited content. For full access, please sign in.

Question

Question

Forms "Comments" field performing a Lookup when using Chrome

Forms
Updated June 17, 2014
asked on June 3, 2014

I'm working on an expense form that includes:

 

  1. Starting form
  2. Manager/Supervisor Approval form
  3. Senior Manager Approval form

 

When on either the Manager/Supervisor or Senior Manager Approval form, the Comments field performs a lookup when entering text for some reason. The Manager and Senior Manager name fields perform a lookup when the user starts entering a name. If I enter "John Smith" as the manager, when I add text in the Comments field, the field performs a lookup and provides me with the list of users that begin with "J". If I enter "Sam Smith", the comments field performs a lookup and provides me with the list of users that begin with "S"...you get the picture.

 

 

This is a Chrome issue. This does not happen when using Firefox and I haven't tested using IE.

 

This wouldn't be an issue except if a user were to select a value for some reason, the form page crashes:

 

 

 

We have a lot of Chrome users in our company. This could be a potential issue.

 

Any thoughts/solutions?  

0 0

Answer

APPROVED ANSWER
replied on June 13, 2014 • Show version history

Hi Chris,

 

We have been able to recreate the issue and have filed a bug for this. Note that after the page errors out, clicking the "Reload" button will correctly bring the page back with no data loss so the user can then continue to type out the comment and approve or reject the form.

 

We will update this thread again when a fix is released.

 

*Edit*

This is an issue with Chrome. See this Google forum post and this Chromium bug report for more details. We'll look into possible workarounds, but it may just require Google to fix the bug with Chrome.

 

Regards

1 0

Replies

replied on June 3, 2014 • Show version history

I tried reproducing this issue and could not.

 

If you add this JavaScript to your form, does it still auto-suggest?

 

$(document).ready(function() {
    $('#comments').attr('autocomplete', 'off');
});

 

You may need to open a support case for this issue.

0 0
replied on June 3, 2014

Eric

 

  • Forms Version 9.1.1.1522
     
  • Yes, custom JavaScript for the expense calculations
     
  • The issue doesn't occur when auto-suggest is disabled. The only issue with auto-suggest disabled is I get the managers display name, username and email from the cf_users table. With auto-suggest disabled, I have to change from a single-line to a drop-down. Now the drop down is filled with all user accounts where as before I stated in the text above the field to type the manager's name...the auto-suggest allowed them to choose from there.

    Maybe the drop-down is the better option???????

 

Comments field still auto-suggests with your Javascript added to the forms. I tried this before disabling auto-suggest on the server.

 

 

0 0
View 1 previous reply
replied on June 3, 2014

It sounds like this is a bug with Forms and something we'll want to take a closer look at. Please open a support case.
 

0 0
replied on June 3, 2014

Thanks, Eric. I've opened up a support case.

 

FYI...no auto-suggest issues with IE 11 either.  

0 0
APPROVED ANSWER
replied on June 13, 2014 • Show version history

Hi Chris,

 

We have been able to recreate the issue and have filed a bug for this. Note that after the page errors out, clicking the "Reload" button will correctly bring the page back with no data loss so the user can then continue to type out the comment and approve or reject the form.

 

We will update this thread again when a fix is released.

 

*Edit*

This is an issue with Chrome. See this Google forum post and this Chromium bug report for more details. We'll look into possible workarounds, but it may just require Google to fix the bug with Chrome.

 

Regards

1 0
replied on June 13, 2014

Thanks Alexander.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...