Question

Assigning a USER TASK to multiple Users in Parallel

Forms

Updated October 25, 2016

asked on June 3, 2014

Hello,

I am trying to submit a Form to more than one user in parallel, but it seems not working.

My Form (Design) contains a DROP-DOWN list placed inside a Collection (so it's a Repeatable DROP-DOWN).

My Business Process starts by submitting a Form then assigning a USER TASK to the users selected from this DROP-DOWN list.

Running this process will assign the task just to the first user selected from the list.

I tried another process by replacing the USER TASK activity with an EMAIL TASK, where all the users selected from the DROP-DOWN list should be notified.

Running this process works fine.

So what I am asking, is there any workaround to achieve the process of assigning a USER TASK to multiple users (retrieved as token) in parallel ?

Regards.

Amine

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Answer

APPROVED ANSWER

replied on June 4, 2014

Hi Amine,

First of all when sending these tasks out in Parallel, does each user need to approve/reject the form, or will one approval/rejection work? If you're using a single User Task and assigning multiple users to it you'll only get the functionality where the first user who approves/rejects the form accomplishes the task and removes the task from all assigned users' lists.

However, you are correct that Forms will only assign this task to the first user selected in the collection. After testing it out, I noticed the same is true if you selected the user from a dropdown as part of repeatable rows in a table.

If you can predict ahead of time who the approvers will be in the process I would use a gateway and create a separate user task for each approver. On the other hand, if the users who will be doing the approval will change dynamically this can't currently be handled in Forms. I would recommend passing this off to workflow for the approval process. Workflow can easily handle this dynamic assignment of tasks.

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replied on October 25, 2016

Hi Ms Kelsey,

I have a similar case where one's a form is submitted , next step will assign user task to 12 different users where each user has to fill out a certain form with values corresponding to their department.

Could you help me how to achieve this using Gateway, or couold it be??

Please refer the link below for more understanding

https://answers.laserfiche.com/questions/109374/Same-form-assigned-to-Multiple-User-task

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Replies

replied on April 14, 2016

Hi there,

Laserfiche Forms 10 supports assigning multiple users using all values from repeatable field in collection/table.

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