So perhaps my workflow is not setup properly, but I have a Workflow for a review process. I have 2 starting rules....both are "Entry Changed", however they're dependent upon 2 possible folders that the entry can be in. THe process is as follows. Template field gets updated, document get's routed to Person 1 (who has a business process). Person 1 can request "Changes Needed" which sends it back to the initiator (which is why I have my second starting rule) so that the document will go through the entire process again until it's completed. What I'm finding, is that when it goes from Person 2 (who needed to make the changes) back to Person 1, because it's a new starting rule, all of the Business Process History is being cleared and it's being treated like a new starting entry with no history. What is the best way for me to obtain keeping the document's Business Process History, while being able to send it back to the top of the Workflow so that it goes through the proper review process once it's been determined it needed changes?
Thanks!!