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Question

Question

Is it possible to Renew the RIO Master License in License Manager without Internet Access?

asked on May 20, 2014

 

I have a customer that does not currently have Internet Access or more specifically it is blocked by a firewall from the License Manager Server.

 

 

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Answer

SELECTED ANSWER
replied on May 20, 2014 Show version history

You would perform an offline activation the same way you would for any product, from a machine that has internet access. Just specify the Rio System and version and make sure you are using the correct fingerprint and host id. Save the license file to the desktop of the computer you activated from and then copy it to the License Manager Server computer. Then you can just update the master license by pointing it to the license file you copied over.

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Replies

replied on May 22, 2014

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