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Question

Workflow does not complete or gives an error when using find manager

Workflow

Updated June 11, 2014

asked on May 19, 2014

I want to use Find Manager in a workflow. It either errors out saying it cannot find the user or it runs and runs and runs. I am new to this. I created a trustee directory. It finds the info fine in the workflow designer but not when I run it. I also checked the Laserfiche services to see who it was running under and used that as authentication.

Thank You.

Laserfiche Find Manager.docx (126.1 KB)

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Replies

replied on May 19, 2014

Are you using version 8.3?

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replied on May 19, 2014

Workflow designer 9.1.1.365

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replied on May 19, 2014 • Show version history

Please apply the latest hotfix: https://support.laserfiche.com/KB/1013462

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replied on May 20, 2014

Our network person is out today and she applies the hotfixes. We will try that when she gets back.

Thanks

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replied on June 9, 2014

I go to that KB article and try to download the 64 bit version and get a "This page can't be displayed".

The link going to the 64 bit fix is ftp://ftp.laserfiche.com/pub/LF/KB/1013462/KB1013462_x64.zip

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replied on June 9, 2014

We've experienced a network failure this morning. Try again now.

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replied on June 11, 2014 • Show version history

Denise tried to install and got the attached error.

After checking versions ...

we are running .dll versions 9.1.1.365…….this is for 9.1.1.381 so the hotfix is newer…not sure why it is not installing

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Question

Workflow does not complete or gives an error when using find manager

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