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Question

Question

QF Agent - Unable to get to the scheduler, out of ideas

asked on May 15, 2014

 Fresh install of QF with Agent. When I try to start up the agent I get this message connecting to the local machine. I have ensured the service is running, tried restarting the service, and ran a repair on the whole QF install including Agent.

 

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Answer

APPROVED ANSWER
replied on May 16, 2014

Started a support case and just posting the solution.

 

There is a quick fields agent config file in the QF program files folder. It is xml format and there is two locations where the port is listed as part of a weblink. Search for 8000. Change it to the port you want to use in both places and save the config. Restart the service.

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Replies

replied on May 15, 2014

Is there anything in the event log? You've verified that the Agent service has started OK?

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replied on May 15, 2014

Are the ports used by LF and QF/QF agent the standard ports or were those changed?

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replied on May 15, 2014

No change, just a fresh install. I am waiting for connection to check event logs.

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replied on May 15, 2014

You should check for port conflicts when you have access to the machine.

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replied on May 15, 2014

Ok it did turn out to be a port conflict. Is there a way to change the port even though I can't open the application?

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replied on May 16, 2014

What application is conflicting with QF Agent and what port is it using?

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replied on May 16, 2014 Show version history

This software, port 8000

 

http://nt-ware.com/home/products/uniflow/about-uniflow.html

 

It is a service in Windows that does not accept stop controls.

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APPROVED ANSWER
replied on May 16, 2014

Started a support case and just posting the solution.

 

There is a quick fields agent config file in the QF program files folder. It is xml format and there is two locations where the port is listed as part of a weblink. Search for 8000. Change it to the port you want to use in both places and save the config. Restart the service.

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