You are viewing limited content. For full access, please sign in.

Question

Question

We need a fully functional Admin User

asked on May 12, 2014 • Show version history

Since the beginning of time, the Admin User has been able to log into Laserfiche, even if it was not a named user.

 

This was essential for diagnostic purposes and general problem solving.

 

Then, you removed this ability. So now when we need to see if, for example, a workflow is functioning, we have to go steal an existing a named user account and add it to Admin.

 

Can you color us some shade of "majorly inconvenienced"?
 

Whoever made this decision, please un-make it.  There is a very small business case for it, and a very large operational case against it. 

 

Update:  Sorry for the rant, see Chad's correct reply below.

0 0

Answer

APPROVED ANSWER SELECTED ANSWER
replied on May 12, 2014

I don't think this change was made. It sounds like you may have reached your maximum sessions (2) or are getting unexpected behavior. I would open a support case.

2 0

Replies

replied on May 12, 2014

Chad, you are correct - we had a sneaky process logging in as the Admin.  I should have checked sessions first.  Oops!

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.