You are viewing limited content. For full access, please sign in.

Question

Question

9.1 Client Search cannot omit subfolders

asked on May 8, 2014

 For some reason I cannot omit subfolders from my search criteria. The 'searching' box just spins and spins. If I click the checkbox and 'include subfolders' then the search runs perfectly.

 

I tested this by putting the advanced search syntax into Workflow in a Search Repository activity and clicked the 'test search query' option. It ran perfectly and retrieved the correct # of results.

 

Here is the advanced search syntax:

{LF:Name="*", Type="DB"} & {LF:LOOKIN="Palm-Beach\Planning, Zoning and Building\0 - Internal\Temp Scanned Docs\January 2014 Import\Valid (4)", SUBFOLDERS=0}

 

I also tried closing the search tools and ran only the advanced search (with the checkbox for 'include advanced search...'). This also failed.

 

Any suggestions are greatly welcomed :)

 

Thanks!

 

Replies

replied on May 8, 2014

General testing of this type of search doesn't reveal any obvious issues. Please contact your reseller to open a support case. We would need to obtain a Laserfiche Server trace as well as a SQL Profiler trace while the issue is being recreated.

 

Regards

You are not allowed to follow up in this post.