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Question

Question

LF 9.1 Admin Console "MMC could not create the snap-in" error in Windows 8.1

asked on May 8, 2014

End user upgraded their PC to Windows 8.1, loaded Laserfiche 9.1.0 with the admin console.  When they launch the admin console they get an error that states "MMC could not create the snap-in".

 

They have uninstalled and reinstalled the complete LF package several times and continue to get the same error.  The issue is isolated to just this PC.

 

Any thoughts?

 

John

 

Admin Console Snap in Error.png
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Replies

replied on May 12, 2014

I have asked them to confirm UAC settings and to turn off virus scan and try installing it again.

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