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Question

Question

Index was out of range. Must be non-negative and less than the size of the collection

asked on May 1, 2014

User is receiving this error message once they scan the document and try to store it in the repository. 

 

          "Index was out of range. Must be non-negative and less than the size of the collection"

 

The documents stored properly. I can see the metadata. But, receive this error when accessing the scanned document. 

 

Replies

replied on May 1, 2014

Please open a support case for this issue. Some basic information to provide would be the application being used to scan in the documents (LF Scanning or Quick Fields), the version, and the scanning options configured.

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