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Question

Question

Workflow - Generate Web Access URLs - LFMobile Link Problem

asked on April 30, 2014

I'm having an issue creating a LFMobile URL in Workflow. The Web Access URL functions fine and is clickable in the email. The LFMobile URL displays as below in the email:

 

 

If I remove the bolded portion (LFMobileURL ://...) from the generated URL, all is OK. 

 

Any ideas why "URL :" is being added to the generated link?  

Answer

APPROVED ANSWER
replied on May 2, 2014

Hi Chris,

 

This issue occurs when using Workflow 9.0.2 and when you are using https in your Generate Web Access URLs activity. Please upgrade to Workflow 9.1.1 where this issue is addressed.

 

Regards

Replies

replied on April 30, 2014 Show version history

The Tokens generated are as follows:

 

Web Access: %(GenerateWebAccessURLs_ConferenceReviewURL)

Mobile: %(GenerateWebAccessURLs_LFMobileURL ConferenceReviewURL)

 

Is there an "_" missing between LFMobileURL and the Token Name in the Mobile link?

replied on April 30, 2014

I can't reproduce the issue in a quick test with Workflow 9.1.1. The space in the token name is fine (it's autogenerated from the name of the WA token).

 

Can you post a screenshot of the token definition from the Generate WA URLs activity, please? And one of the email editor so I can make sure we're using the same settings? (Or you could ask your reseller to open a case with Tech Support and attach the workflow).

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