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Question

Question

PDF form fill with multi-value tokens inconsistent

asked on April 18, 2014

I have a workflow that is filling in a form with a pattern using a multi-value token. In the test system it works fine. I published the workflow in my production system and now it is behaving differently.

 

In one example, the account number (1 & only value in a mult-value token) is being filled in all the fields that match the pattern without regard to the ".*(\d+)" that appends at the end of the pattern. 

If I enter multiple numbers, then the crazy repeating doesn't occur. The other issues (below) still do.

 

In other cases, the fields are left blank. 

If I add a track tokens activity, the data is captured correctly.

 

Again, this works in my test system, but not in my production system. All I did was change servers, change connection profile, update DB sources, and publish.

I have made a few PDF-filling workflows like this in both systems before.

 

WF Designer = 8.3 (latest)

WF Server (test) = 9.1.1

WF Server (prod) = 8.3 (latest)

 

I was already experiencing different behaviors from some PDF activities between test and production when they were both running 8.3. So, I'm concerned that upgrading production won't fix this problem.

 

I know this is fairly unique, but does anyone have any suggestions other than to upgrade production (should be done in a few weeks)?

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Answer

SELECTED ANSWER
replied on April 18, 2014

I still wouldn't trust it.

 

One of the issues we fixed for 9.0.2 was "If you fill out a PDF Table with a multi-value token with only 1 value, it puts it in for every value of the table". I think that's what you're seeing.

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Replies

replied on April 18, 2014

If you mean you took a 9.1.1 workflow and published it to a 8.3 server, that's not supported. 

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replied on April 18, 2014

I created the workflow using Designer 8.3.

I published it to 9.1.1.

 

Eventually, I downloaded the latest version from the 9.1.1 server using designer 8.3 and published it in the 8.3 server.

 

I am only using 8.3 functionality.

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SELECTED ANSWER
replied on April 18, 2014

I still wouldn't trust it.

 

One of the issues we fixed for 9.0.2 was "If you fill out a PDF Table with a multi-value token with only 1 value, it puts it in for every value of the table". I think that's what you're seeing.

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replied on April 18, 2014

sounds good.

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