Question

LF 9.1 and Outlook 2013 Add-In Not Working

Updated April 16, 2014

asked on April 16, 2014

If I enable the Laserfiche Outlook 2013 Add-In, Outlook will not open. If I disable the Add-in, then I have no integration with Laserfiche. Is there something I'm missing? I've tried uninstalling and reinstalling both Laserfiche and Office.

Replies

replied on April 16, 2014

Please contact your Laserfiche reseller to open a support case. The Laserfiche 9.1 Office Plugin is compatible with Outlook 2013. Perhaps there is another third party add-in that's installed and conflicting with the Laserfiche add-in.

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Asked April 16, 2014
Updated April 16, 2014
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