You are viewing limited content. For full access, please sign in.

Question

Question

WF Emails a link - Windows Authentication is not the default

asked on April 16, 2014

Hello,

 

I'm having a problem that hasn't reared its head before - Workflow is sending out an email with a link to the Laserfiche document in question. Our Foundation uses Windows Authentication, but if they're not currently logged in, it brings up Laserfiche and asks them for a user name and password. Instead of instructing them to close it, log in, then re-click the link, there's gotta be a solution for this, right?

 

I'm just not sure why all of a sudden we have this issue with emailed links. Has anybody found a work around?


Thank you! 

0 0

Answer

APPROVED ANSWER
replied on April 16, 2014

Depending on the version of the Client that the user is using, they may be running into the issue described in KB 1013182. Please see if using a 9.0.2 or higher Laserfiche Client addresses the issue.

0 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.