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Question

Question

WebLink Text Search with Comma

asked on April 16, 2014

In WebLink we have a text search on a custom search page that works fine when the user includes periods, dollar signs, or percent signs. The issue is if they include a comma, e.g. $4,236.  When they search on this they get a message that pop's up saying "An end-of-file or end-of-input was encountered unexpectedly. Check for unterminated strings and open parentheses or brackets."  The customer needs to be able to search on dollar amounts within the text.  How can we setup the text query to accept comma's?

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Answer

SELECTED ANSWER
replied on April 16, 2014

First upgrade WebLink to 8.2.2 and make sure to apply the latest patch for it.

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Replies

replied on April 16, 2014

Please confirm that the customer is using the fully patched version of WebLink 8.2.2 with Laserfiche Server 9.1.1. When I create a custom search form in the WebLink Designer and bind the input to "Any Text" or "Document Text" then I can search on values like $1,000 without a problem. When using the standard search page in WebLink and performing a text search there, I have to use "$1,000" in order for the search to run. As for the quick search box, there is a known issue in regards to the search handling special characters.

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replied on April 16, 2014

They are running WebLink 8.2.0 and Laserfiche 9.0.3.  The issue is when we have an input on a search form that is bound to "Any Text".

 

When I run the following search for 1,000 I get the error:

 

I also get the same error when running a search from the quick search box using either 1,000 or "1,000".  Is this issue resolved by upgrading WebLink and/or Laserfiche and if so are they both necessary to upgrade or just WebLink?

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SELECTED ANSWER
replied on April 16, 2014

First upgrade WebLink to 8.2.2 and make sure to apply the latest patch for it.

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replied on April 16, 2014

Thanks, will do.

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