Question

The OCR engine is not licensed.

Version 8

Updated May 13, 2014

asked on April 14, 2014

We are having an issue with an OCR application with one specific computer. We are running the toolkit application as a scheduled task. The task is running as a doman admin. We are seeing the error below and the LF server version and server OS are below as well. Any ideas?

Error Message:

System.Runtime.InteropServices.COMException (0x80040190): The OCR engine is not licensed.

Server Details:

Laserfiche 8.2.0.636
Server 2008 R2 Enterprise

Thanks,

Russ

0 0

Answer

SELECTED ANSWER

replied on May 13, 2014

We are not sure what actually resolved the issue here but a re install of the client on the machine the Toolkit app was running on resolved the issue.

0 0

Replies

replied on April 16, 2014

Any ideas Laserfiche Dev? Need some help on this one.

0 0

replied on April 16, 2014

Though the task may be running as a domain admin user, can you confirm that the user has rights to C:\Program Files (x86)\Common Files\Laserfiche\Batch Processor on that computer where the application is running?

0 0

SELECTED ANSWER

replied on May 13, 2014

We are not sure what actually resolved the issue here but a re install of the client on the machine the Toolkit app was running on resolved the issue.

0 0

You are not allowed to follow up in this post.

Question

Question

The OCR engine is not licensed.

Answer

Replies

Sign in to reply to this post.