Anyone else getting constant freezes with ScanConnect? Here's our scenario:
It occurs after the scan has taken place and when highlighting and deleting using the thumbnails view.
More specifically, we can recreate the issue with the following actions:
We scan a two-page document; the first page is displayed by default.
<<Double click>> on the second page to make it the active image in the document pane above.
Highlight the first image with a <single click>.
Press the Delete button.
I receive the dialog box, "Laserfiche Scanning: Are you sure you want to delete page 1?" but it is unresponsive.
It appears that the dialog box does not have focus and cannot gain focus, although, it being a modal window, it requires a response. The window cannot gain focus so it cannot be closed, and the underlying application cannot be accessed either or closed from the taskbar. Our current only work-around is to kill the client plus the underlying processes.
We've recorded this in LF Client versions 8.3.x(?), 9.0.1.610, and now 9.1.0.413 with ScanConnect 8.3.
We've seen this on Windows 7 Pro SP1, 32-bit, Windows XP Pro 32-bit, Windows 7 Ent 64-bit
Thanks,
Adam