Question

Delete folder contents?

Laserfiche Records Management

Updated March 26, 2014

asked on March 26, 2014

I'm trying to delete a large number of docs within one folder in LF client. I have the appropriate access rights, but when I highlight all of the documents in the folder and right click, the "delete" option is grayed out. I'm only allowed to delete 4 or 5 docs at a time. Is there a way to highlight all docs in a folder, right click, and select "delete"?

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Answer

APPROVED ANSWER

replied on March 26, 2014 • Show version history

Since you are selecting many documents, you might experience a delay before the delete option is enabled as Web Access calculates whether or not delete is available for all of those entries. When I select 1000 entries, it does take a few seconds for the delete option to become available.

Depending on your timing, you may need right-click again to re-open the context menu, or you may want to just use the toolbar item to avoid to need to reopen the context menu.

Additionally, as Ivan mentioned, it is possible that one or more entries have different permissions than you expect, preventing you from deleting a larger selection.

A keyboard shortcut: use ctrl+alt+a to select all entries in a folder.

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Replies

replied on March 26, 2014

You might have 2 different issues. Maybe someone switched the file level security not to allow items to be deleted or someone applied a security tag.

you might need to add yourself exclusive and apply new level security stop and the folder from inheriting security from above.

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Delete folder contents?

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