Question

Turn off jpeg conversion with Import Agent 8.1.1?

Updated March 21, 2014

asked on March 21, 2014

Hello All,

I have IA 8.1.1 setup to bring document in from a network drive and the files types can be images, text, sound, and video. The file type and formats need to come in as is and unaltered. All of the file formats and types come in as is expected except for images, they all seem to be all converted to Tiffs upon import. Is there a way to turn this off or prevent IA from converting them to TIffs?

Any insight or help would be greatly appreciated. Thank you!

Best Regards,

Bich Pham

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Answer

SELECTED ANSWER

replied on March 21, 2014

In the Import Agent Configuration Utility, go to Profile > Options > File Types and in the Images section, uncheck the extensions that you do not want to have converted into Laserfiche images.

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replied on March 21, 2014

Ah, can't believe I missed that. XD Thanks a bunch Alex.

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Turn off jpeg conversion with Import Agent 8.1.1?

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