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Question

Question

License Manager (8.2.1) Error 2028

asked on March 20, 2014

 I've installed License Manager 8.2.1 on our LF server and set it up.  As far as I can tell, it's working OK, but every hour the following error shows up in the event logs:

 

lflicmgr : "There was a SQL error" (ID : 2028)

 

I changed logging to Debug mode and it gets some more detailed info:

 

2014-03-20 15:42:20.226 (Thread ID: 5996):     ADGSDomainControllerList::~ADGSDomainControllerList
2014-03-20 15:42:20.226 (Thread ID: 5996):     ADGSDomainController::~ADGSDomainController
2014-03-20 15:42:20.226 (Thread ID: 5996): There was a SQL error. (database is locked) (2028)
Query:insert into db_settings (name, value) values (:name, :val)
2014-03-20 15:42:20.226 (Thread ID: 5996):     Session::~Session

 

Any thoughts on how to fix this?  Thanks!

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Answer

APPROVED ANSWER
replied on March 20, 2014

The hourly event log recording of "There was a SQL error." is something we're aware of. However, the License Manager will automatically retry the task when it encounters this. This message is safe to ignore as it shouldn't negatively impact your Rio system.

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Replies

replied on March 20, 2014

What is the full version number of the License Manager that you are using? You can find it by opening the LM Admin Console and right clicking the Laserfiche License Manager node, then clicking properties. It will have a Version there, which should be four decimal-separated numbers.

replied on March 20, 2014

Thanks!

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