Question

Error [6000:0x80131600] when drop to Laserfiche

Laserfiche

Updated June 23, 2015

asked on March 20, 2014

Hi everybody,

I have the Error [6000:0x80131600] when i drag and drop a PDF multipages to Laserfiche.

(see files attached).

PDF's FILE

My PDF has 439 pages (7 x 12 inches) is black and white color in 300dpi.

The size is 431 Mo.

LASERFICHE CLIENT

In Tools / Options / New Documents /

for "Default template", i selected "No template assigned",

for "Always show Metadata dialog", I have unchecked the option.

INSERT FILE TO LASERFICHE

I use drag and drop from Windows to Laserfiche.

TEST

I tested :

pdf (monopage)

pdf (10 pages)

and everything was ok.

HYPOTHESIS

I think i have this error because the size of the file is too big

SOLUTION

I have no solution.

I need your help, please.

Thank you for all.

Regards.

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Replies

replied on March 20, 2014

Please open a support case and attach the sample PDF.

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replied on October 1, 2014

I am all of a sudden having this same problem - it seems to be unique to a folder on our network when dragging and dropping a PDF document into the repository. (for other folders, I can drag and drop PDF document just fine; behavior consistent between different users and machines).

If you can please post the answer to this, I'd appreciate the help.

Sonja

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replied on June 8, 2015 • Show version history

I am having a similar issue. I am trying to import greyscale PDFs into Laserfiche. I have hundreds of multi-page PDFs that I am trying to convert. I am trying to generate Laserfiche pages, and periodically I get Error 6000 messages that there is insufficient storage [Error generating pages for '10-4-69-109.pdf': Not enough storage is available to complete this operation. [6000:0x8007000e] [6000]. However, we have plenty of storage space on the volume. It would help to hear if others have gotten this error message while trying to generate Laserfiche pages from PDFs. Thank you!

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replied on June 23, 2015

Has a solution ever been found for this issue?

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replied on June 23, 2015

None of these issues ever made it to Tech Support. It's likely PDF specific. We have fixed various PDF-related issues with each version of new Laserfiche, but it's impossible to tell if the ones described above where addressed without seeing the PDF files.

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Error [6000:0x80131600] when drop to Laserfiche

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