Question

Advance Audit Trail .tmp file directory size

Updated March 25, 2014

asked on March 19, 2014

I noticed the .tmp files created by audit trail are using 800 GB of storage. The installation has been in place for 1 year. What are the best practices for managing these files. The SQL DB for AT is only 40 MB. How long do these temp files need to be retained ? Can they be archived then deleted ?

Thanks

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replied on March 19, 2014

Something is not right here, as these .tmp files should not be staying around for that long. I recommend opening a case with our Support team so they can investigate.

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replied on March 19, 2014 • Show version history

What .tmp files are you referring to? The only files I know of that Audit Trail creates are .log files.

Rather than write up how Audit Trail works, I'll send you to the documentation. There's a pretty good description of how audit data flows through the system.

EDIT: 800 GB? We've had Laserfiche for a little longer at about 3 years. I've never purged the Audit Logs but it's only 11 GB.

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replied on March 19, 2014

I have uploaded a screen shot of the audit directory contents for your review

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replied on March 19, 2014

Darcy, the .tmp files are generated when the audit logs roll over. They have nothing to do with the size of the audit DB. There should be more information in the Windows Application Event log. Like Ege said, you'll want to open a support case and attach the Windows event logs. Are there really 800GB worth of tmp files in that folder?

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replied on March 20, 2014 • Show version history

Yes the directory has grown to 800GB in size.

Can I delete the existing .tmp files ?

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replied on March 19, 2014

Could there be a permissions issue that is preventing the service from deleting the tmp files after the rollover occurs?

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replied on March 25, 2014

Updated file permissions to full control. Problem resolved. Thanks for the response.

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Advance Audit Trail .tmp file directory size

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