They are using the SDK, specifically DocumentAccessManagement. The customer suspects this is trying to login with a named user more than 4 times but want's to verify.
They also want to know where this error would be logged to, and if there is a list of error numbers that is accessible. [EDIT: I did find the Error Code listing page for this question, but 9520 is not on it]
I suspect this would be in the standard logs accessible by Audit Trail?
Here's the error, edited with "company" to remove the customer's name:
Server Error in '/' Application.
Unknown error. (9520)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: Company.Services.DocumentAccessManagement.Exceptions.DocumentAccessException: Unknown error. (9520)
Source Error:
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An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. |
Stack Trace:
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[DocumentAccessException: Unknown error. (9520) ] Company.Optimiz.Services.DocumentAccess.DocumentAccessManagementService.GetFile(String fullPath, String searchName, Int32 entryNumber, DocumentCategory category) +644 Company.Optimiz.Mvc4KendoWeb.Areas.Developer.Controllers.DeveloperController.RetrieveDocument() +300 lambda_method(Closure , ControllerBase , Object[] ) +79 System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +248 System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +39 System.Web.Mvc.Async.<>c__DisplayClass39.<BeginInvokeActionMethodWithFilters>b__33() +120 System.Web.Mvc.Async.<>c__DisplayClass4f.<InvokeActionMethodFilterAsynchronously>b__49() +452 System.Web.Mvc.Async.<>c__DisplayClass37.<BeginInvokeActionMethodWithFilters>b__36(IAsyncResult asyncResult) +15 System.Web.Mvc.Async.<>c__DisplayClass2a.<BeginInvokeAction>b__20() +31 System.Web.Mvc.Async.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult) +230 System.Web.Mvc.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult) +28 System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +15 System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +53 System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +15 System.Web.Mvc.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult) +42 System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +15 System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +606 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +288 |
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.17929