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Question

Question

Maximum Connections

asked on March 12, 2014

Hi,

 

I've heard of being able to share connections to Laserfiche originating from the same machine but am unsure what they are and how they are applied.

 

We have a client reporting that users are getting a no named user license available error when they have several instances of MS Word/Excel open along with the client (9.1.0).

 

I am so far unable to recreate this depsite opening multiple documents, client instances and the admin console. I also don't sometimes see a connection for those open Word documents in the admin console (Activity > Sessions)

 

Can anyone shed any light on this and explain what, if any, limits exisit for such connections?

 

Thanks,

 

Nigel.

 

 

 

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Answer

APPROVED ANSWER
replied on March 13, 2014

Please make certain then. If further assistance is needed, then please open a support case.

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Replies

replied on March 12, 2014

Is the customer using WebDAV with Office 2013?

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replied on March 13, 2014

I'm almost certain they aren't. I haven't configured anything in Laserfiche to enable this (View > Open With).

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