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Question

Question

Why doesn't my routing command work after moving PDF field collection?

asked on March 4, 2014

 I'm working on a workflow that communicates with a PDF form and realized that PDF forms are uneditable in Laserfiche. So I had to move the assignment of PDF field information to the Laserfiche template fields up towards the beginning of my workflow. Now the folder routing command directly under this is no longer working and I can't figure out why. The routing command references a field value in the starting entry.

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Answer

SELECTED ANSWER
replied on March 4, 2014

Did you look at the instance details in Workflow? Does it have any errors?

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Replies

replied on March 5, 2014

I looked through a couple training videos on the knowledgebase to figure out how to look at the instance details. It did have errors. I had changed permissions on one of the folders and forgot to include workflow, so it was denied access. Thank-you!!

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