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Feature Request: LF Answers Custom Tags/Topics

Ideas
Updated March 3, 2014
asked on March 3, 2014

I was wondering about these topics we can assign to our questions. I have a few questions about them currently:

  1. Why only 5 Topics per question?
  2. Will we be able to assign more than 5 topics in the future?

 

My Feature Request is for the ability to create our own topic. Maybe it would be best for a sub-topic. Let me explain.

 

Let's say I am an administrator at a company and eventually when Answers is a product we can use internally, we want to understand the configurations the users who post up questions have on the machine they are reporting from. It would be nice to have a section to input your information into that denotes what version of the Client they are running and stuff like that. 

 

For the immediate future, this type of information would be useful for when people ask questions on here about something not working properly. Instead of/along with the "Version 9" topic, they could also inform us/others of the version of Client they are using when the issue occurs, or the version of Workflow Designer and so on. Then when you have an issue with a piece of software you can use your installed version # to find instantly relevant questions that might pertain to you. 

 

I understand the search feature might be able to handle this, but it would be nice if we could be able to sort out answers on the left side of the page when dealing with a specific version of a particular software. 

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Answer

SELECTED ANSWER
replied on March 3, 2014

To my mind, tagging serves two purposes - classification (as a method to search later) and ease of identifying topics relevant to you during browsing. Would more specificity be relevant for those two goals? Some can say in the first line that they are working with Client 9.1.0.418 without that having to be a tag.

 

I guess my point is, would knowing that something is Client 9.1.0.418, WF 9.1.0.207, Server 9.1.0.500, be more useful or relevant for searching or filtering, then Client, Workflow, Version 9? And then you don't have a giant list on topics each with one or two things in it.

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Replies

replied on March 3, 2014
  1. Five topics was deemed most optimal for suitably categorizing questions to allow efficient searching and filtering.
  2. The limit may be increased as we explore integrations and applying topics purely for managing security.

 

Do you have an example where five topics will not suffice?

 

Thank you for your feature request. To clarify, you desire a mechanism that allows users to create new topics. Are these topics private to only that user, to be used purely for categorizing and searching? Or will these topics be available to use publicly by all users? If the latter, do you envision there being a moderator-approval process involved?

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