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Question

User Settings Not Filled In?

Forms Version 9

Updated February 21, 2014

asked on February 21, 2014

I looked at the user settings for my login today and noticed that my Username was correct, but there was no information for my Name or Email. Reading the help file it states that it should pull the name and email address from the Windows account. Looking at my Windows Account in Active Directory, AD shows my display name and email address, but it is not being brought over to Forms. Any ideas of how to troubleshoot this?

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Answer

SELECTED ANSWER

replied on February 21, 2014

I got it figured out. The user that was set on the Configuration for Repository was not selected as a named user.

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Replies

replied on February 21, 2014

On the Forms Configuration page, did you fill in the Active Directory domain field with the name of your domain controller?

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replied on February 21, 2014

Yes, Active Directory domain and Windows domain are both filled in.

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replied on February 21, 2014

Please contact your reseller to open a case with Laserfiche Support for further investigation.

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Asked February 21, 2014
Updated February 21, 2014
444 views