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Question

Active Directory

Administration Laserfiche Security
Updated April 13, 2018
asked on February 20, 2014

We just migrated our active directory from server 2003 to 2012 R2 and a new server, now when I go into the Windows Accounts portion of the admin console all I see is a list of letters and numbers instead of domain\user and when I try to add a user I get an error stating "The program cannot open the required dialog box because no locations can be found." How or where do I adjust the server location for AD? 

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Answer

SELECTED ANSWER
replied on February 21, 2014

It is a windows message, and it was only happening on my laptop. Basically my laptop connected to a wireless network outside of that domain and it couldn't communicate with the correct dns for windows acounts, apparently the wireless connection trumps the wired connection on that, everything else Laserfiche related seemed to worked fine though.

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Replies

replied on February 20, 2014

It seems like Laserfiche isn't able to talk to Active Directory. I believe (and could very well be wrong) that Laserfiche only maintains a link to the AD users and groups. So, when a user is removed from AD, Laserfiche only has a reference to their SID and can only display that.

 

Is you Laserfiche server joined to the AD domain?

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replied on April 13, 2018

I can confirm that that's the message you get when the device you are using to run Admin Console is not on a domain.  We just ran into that, and the server was still a member of "WORKGROUP".  It had not been added to the domain.

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replied on February 20, 2014

Everyone is still able to log into the repository with their Windows accounts, which seems strange. Yes, the Laserfiche server is a part of the domain.

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replied on February 20, 2014

The message you are seeing almost looks like it's a Windows message as opposed to a Laserfiche error. Does DNS work between the Laserfiche server and the domain controller?

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