I have a user who is having problems with the outlook add-in remaining active.  She was originally running Office 2k13, but we have since downgraded her to 2010, but the problem remains.  I have checked the registry entry referenced below, and the 'LoadBehavior' key is always set to 3.  I am able to activate the add-in and it works, but when outlook is restarted, it is disabled.  Has anyone else experienced this?

https://answers.laserfiche.com/questions/49006/Registry-entry--Outlook-2013-Laserfiche-addin

Running v 9.0.2.671