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Question

Question

ScanConnect List

asked on February 19, 2014

Hello

When I select Scanconnect from setup menu, I do not get the list of scanners type, instead I get the below figure.

How can I get the list of scanners. I reinstall scanconnect and scanner driver, but this can not solve the problem

 

 

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Answer

APPROVED ANSWER SELECTED ANSWER
replied on February 19, 2014

Please see KB 1011942

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Replies

replied on February 19, 2014

From the attached image, it does not look like you actually installed ScanConnect.

 

The ScanConnect software is a seperate purchase (licensed per installed machine) and a seperate download/installation packet.  You can verify if it was installed by checking the modify/remove programs list in the PC Control Panel.

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