You are viewing limited content. For full access, please sign in.

Question

Question

Entry Not Found (9001) - When Logging into Web Access

asked on February 7, 2014

 System Details: Web Access Version 9.1.0.210

 

When we log into Web Access, we always get the "Entry Not Found. (9001)" message. Any idea of why it is popping up? I am sure there is a simple setting that we haven't done correctly. 

 

Image is attached

 

Thanks in advance!

entry not found.PNG
0 0

Replies

replied on February 7, 2014

This rings a bell, but I don't remember what the root cause was.  It was something like a document that is on your recent documents list was deleted and caused an error when we try to load that menu.  If you have a tool like Fiddler or Firebug you can take a closer look at what is going wrong, or you can work with your reseller to open a support case.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.