Hi everyone:

This seems sort of strange...

I have a file with a specific template, let's say "template A". When a specific condition is met, I have workflow assigning a new template, say, "template B".

Now I prepared my test environment to satisfy the condition, and it does. the token tracker shows evidence of the template being assigned successfully, and no errors returned. However, when I go to the client and check the results, the template hasn't been assigned.

has anyone experienced this before?

Thanks In advance,

Tony