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Question

Question

Customize "Save Incomplete Form" Email.

asked on February 3, 2014

Hello Everyone,

 

I am trying to add the tokens that were utilized by the business process itself while sending out the partially saved form.

I do see an option in Form Config to customize the email but it does not really has options to include tokens from a BP.

Is their a way I can do that?

 

Thank you!

 

Best,

Himanshu

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Answer

SELECTED ANSWER
replied on February 4, 2014

Variables are specific to each business process.  Since this email spans the entire system (in other words, the email can be sent out regardless of which business process is running), Forms has no way of verifying that the variable exists in the business process.  This means that you aren't currently able to use variables in your template emails.  That's a really cool idea though and the Forms team may be implementing something similar in a future release.  

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replied on February 4, 2014

Thanks Rob! It will be really cool to have that feature in future.

Thank you for the confirmation.

 

 

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