I was wondering if anyone has, or can help me figure out how, to use Document Links in order to proceed through a process.
I want to have the process send out an email from an email address of a user of Laserfiche. The recipient of the email looks over the information and document(s) linked in the email and replies in an email with their approval/comments.
The reply goes to this LF User that not snapshots or saves the document into Laserfiche and sets a Document Relationship between the email and the document(s) that were emailed.
Once this Relationship has been set, I want to trigger the rest of my workflow to complete.
I was thinking of using "repeat" and doing a search on a delay, but that will not satisfy a client/user who is impatient.
The other idea was have the user set the document relationship, and then change a metadata field indicating this step was completed. At which point, I would perform a search for the related documents and if I found none, then it would change that metadata field back.
Any recommendations or advice for this idea would be greatly appreciated.