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Question

Question

System.OutOfMemoryException

Laserfiche
Updated December 9, 2020
asked on January 24, 2014

 I tried to transfer a pdf document into Laserfiche. An error message came up saying, "Exception of type 'System.OutofMemoryException' was thrown. Not enough storage is available to complete this operation." What can I do?

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Replies

replied on January 24, 2014

Are you doing this by importing through the Laserfiche Client?

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replied on January 24, 2014

Yes, I am.

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replied on December 9, 2020

I have a user having the same issue. They are on LF Client version 9.2.1.619.

PDF is 1.75GB. 

Is there a Hotfix for this version of the LF Client to help with this issue?

Appreciate the feedback,

Jeff Curtis

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replied on January 24, 2014

The Client sometimes needs to load the entire PDF into memory to do page generation on it. What version of the Client are you using? There have been hotfixes released for earlier versions that can alleviate this. You can also try disabling pdf page generation on import temporarily and see if that addresses the issue.

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