I have followed to the letter the instructions at the link below to add wet signature fields to a Laserfiche form and my form successfully saves within Laserfiche, but without the signature. I have double, triple and quadruple checked that I have followed the instructions to the letter, but my the signature still does not appear on the document saved within Laserfiche.

https://support.laserfiche.com/search/RecordClickHandler.ashx?url=https%3a%2f%2fsupport.laserfiche.com%2fGetFileRepositoryEntry.aspx%3fid%3d2954%26mode%3ddownload&sid=8d72ad13-d073-402e-8345-bd7c25a1e942&rank=1

Please can someone help me deterine what I have done wrong that is preventing the signature appearing on saved forms.

To protect intellectual property, I would prefer not to upload my business process XML file to a public forum and I would instead prefer to email the business process XML file.

Many thanks, in anticipation.

With regards.

If you have multiple signatures on the form, you'll need to make some slight modifications. See this question for more information.

If it's just one signature, the error could be at one of several points in the code. Check the following:

• you have a custom HTML field with an ID of sigimage
• your sigdata field is a multi-line field

These fields are used to display and store the HTML encoded signature after the form has been signed.

I only have one signature on the form, although I have another form within another business process that also has a signature that uses the same solution as the other form, which is the one within this Laserfiche Question/Answer, which works but the signature on my more recently developed form still does not, even though it has a custom HTML field with an ID of sigimage and my sigdata field is multi-line field.

On a separate note, can you confirm either way whether or not the solution contained within this Laserfiche Question/Answer can render and function correctly on an Ipad or Iphone, i.e.within the Safari browser running on Apple IOS?

The reason for asking the above question is that I have designed a Laserfiche form with the signature solution contained within this Laserfiche Question/Answer on it and the whole form including the signature element of the form renders well within Internet Explorer and Google Chrome running on a Microsoft Windows operating system, but the signature element of the same form does not render well, nor does it function at all, i.e. it won't accept a signature, within Safari running on Apple IOS.

Can someone provide the documentation for this again? The link is dead and surprisingly we have a client that dislikes the signature popup and wants the signature field embedded straight in the form for less clicks.

Thanks