Customer wants to be able to scroll down through all the pages rather than having them load or looking through the thumbnails
Quick update- Web Access 10 will support continuous scrolling.
Also, in reference to Kenny's question, Web Access 10 will support changing pages via scroll wheel similar to how the Client does right now.
Neither of these features are available in Web Access 9.1, nor will they be available in Web Access 9.2.
I don't know if that would be supported in Web Access 10 but I'm pretty sure it's not available in Web Access 9.
However if you convert your documents to PDF's you will effectively be able to do that because it has to download the entire PDF before you can view the file.
Incidentally there is a reason web access doesn't download everything. Laserfiche tries to minimize the amount of bandwidth consumed between the server and the client (web or desktop). This has been a design philosophy for Laserfiche from it's earliest days. Even the desktop client doesn't download the entire file if it's in tif format - it only downloads the first few pages and as you scroll down it downloads more to stay ahead. This is why dragging the scroll bar can be slightly lagged when dragging down to the last page in a large document.
No, this cannot be enabled in web access 9. It does work in WebLink.
Downloading a PDF is the work around my users typically do to get this behavior.
This feature is not available in Web Access 9 and it's currently not planned for Web Access 10 either due to the decision to provide a good user experience and only serve data on demand. With the correct deployment configuration of Web Access and hardware, the user can experience sub-second loading speeds of a regular 8.5 x 11 page in the document viewer if responsiveness is your primary concern.
As Chris and Kenny have mentioned, if continuous scrolling is imperative, then consider storing the document as a PDF or using WebLink.