Question

Web Access 9.1 and IE 11 compatibility

Web Client

Updated September 5, 2014

asked on January 17, 2014

Does Web Access 9.1 now work correctly with I.E. 11 as stated below in Dec. on the Forum?

"The Web Access compatibility issues have been addressed in the upcoming Web Access 9.1 release”. Justin Pava , Laserfiche Development Team

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replied on January 17, 2014

Yes, they should be addressed.

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replied on January 17, 2014 • Show version history

Your question implies something other than compatibility issues. Can you please be more specific?

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replied on January 17, 2014

Customer logs in to Web Access 9.0.2 using I.E.11and can’t get past the log in screen. (Google Chrome and I.E. 10 work fine)

When he enabled "compatibility view" per LF KB 1013358 he was able to log in using I.E.11, but then the yellow “disable IE Compatibility View” message displays.

Will upgrading to Web Access 9.1 allow him to log in normally?

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replied on September 5, 2014

At this point in time, "LF RIO 9.1.3 has no compatiability issues with IE 11 or chrome" Correct?

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replied on September 5, 2014 • Show version history

Hi Matthew,

The compatibility states "Web Access is best viewed using Internet Explorer 9 or later (Internet Explorer 7 and Internet Explorer 8 are supported), Firefox 3 or later, Safari 4 or later, Chrome 6 or later."

Full release notes and known issues for WA 9.1.1 can be found here - https://support.laserfiche.com/KB/1013419

Hope this helps!

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Web Access 9.1 and IE 11 compatibility

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