Question

Safari browser support

Version 9 Web Client

Updated January 20, 2014

asked on January 15, 2014

With the increase in Mac based systems, it would be good for Laserfiche to officially support the Safari browser. We have a few of them in use in our office and while Web Access does show up, it is not always 100% reliable. Will we get this in an upcoming release?

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Answer

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replied on January 17, 2014

We are not prepared to say that Safari is fully supported as we have not performed the comprehensive level of testing we require to say that, nor have we done any safari specific development work on it (and as Louis-Simon indicates above, it seems like every browser handles 'standards' slightly differently). Anecdotally, I have heard scenarios both were it did and did not work reliably, based on the specific environment and tasks.

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replied on January 20, 2014

Thanks. Is this something on the plan for v10? Being that you support iOS as well as Chrome supporting Safari does not seem like a stretch. I have used chrome in the past and while it is good I like the common browser platform that Safari brings for mac and iOS devices.

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replied on January 15, 2014

What version of Web Access are you on? More compatibility should exist in the latest release.

Safari is not only a Mac browser but a browser used in a way on iOS devices and can be used from Windows machines. If this is not a supported browser, I would wonder why it has trouble as Safari should be following internet standards, which are what Web Access uses.

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replied on January 17, 2014

Cannot resist jumping into this one: did you say Internet standards?

The beauty of Internet (anyone of you has ever used Mosaic?) stands in the fact it does not rely on any standardization committee application-wise, browsers included

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replied on January 15, 2014

We are using 9.0.2 and yes Safari does work on Windows and iOS devices and it is the default browser on all Apple devices Laserfiche does not list it as officially supported. In terms of browser standards that can vary from vendor to vendor. For example Microsoft would support Safari, Firefox, and IE but not always Chrome for several product lines.

Just looking for official support of all functions using the Safari broswer.

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Safari browser support

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