Question

Error while trying to install Laserfiche Mobile add-on 9.0

Mobile

Updated January 9, 2014

asked on January 8, 2014

Hi all,

I am new in this forum. I have been trying to install Laserfiche Mobile add-on 9.0 but every time i get the same error before the installation finishes: "Installation failed. The installation will be rolled back in the background." (see error attached)

I have currently installed:

Laserfiche 9.0 Server Suite

Laserfiche 9.0 Client Suite

Laserfiche Web Access 9.0

I tried installing the new version of Laserfiche Mobile add-on 9.1 but get the same error.

Everything is working fine with no error.

Any suggestions on what could be the problem or where should i check?

Thanks

error.png (2.52 KB)

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Answer

APPROVED ANSWER

replied on January 9, 2014

It was actually the Firewall that was disabled.

I enabled it and got it working. Thanks

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Replies

replied on January 9, 2014

You'll probably want to take this up with the support chat at http://support.laserfiche.com

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replied on January 9, 2014

hello Andres

is OS windows 7 ?i am also facing the same error when i try to install on Windows 7 (64 bit) but when we try install on windows server 2008 and it is working fine so i guess there is something wrong ? i already opened a case on support site & waiting for the solution.

best regards

0 0

replied on January 9, 2014

follow this URL :

https://support.laserfiche.com/GetFileRepositoryEntry.aspx?id=2781&mode=download

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Error while trying to install Laserfiche Mobile add-on 9.0

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