I'm using Laserfiche client 9.0 with integration with MS Office turned on. The Laserfiche tag has appeared in all programmes of the suite exept Excel. How do I get the same function/option with Excel?
Are you referring to the Ribbon Tab for Laserfiche? Sometimes when you update or re-install office product, the add-on gets disabled. In order to enable it, you have to find your version's settings for Add-Ins where you can see all the active and inactive add-ins. Generally the setting can be found under File menu > options. You should see Laserfiche Excel Add-in in the inactive category. Once you enable it, you should be able to use the Ribbon Tab for Laserfiche.
Hope this helps.
did you get a resolution to this? I am getting the same issue with Outlook 2013 and Word 2013 with multiple clients. ticking the box to enable the com add-in has no effect.
What version of Laserfiche are you using?
9.1.0.
LaserficheRio9.0.3.798 did not have this issue.
Did you get a resolution to this problem. I've having the same issue in Outlook 2013. I've tried the suggestions stated in the thread, but nothing has changed.
So is there an answer in here somewhere???? My office 2013 Word and excel is not appearing either. 
they are enabled but not showing up
Having similar issue with Outlook 2013 and LF 9. I cannot get the LF tab to stay loaded in Outlook. Every time I exit Outlook and go back in again, the Laserfiche add-ins are Inactive. I can do Susan Rayshell's steps above and enable the add-ins again, but they will only be active for that Outlook session. It may have something to do with Outlook not liking the add-in because it did come up one time and say the LF add-in caused Outlook to crash and so it disabled them. But, I have not seen that message since enabling them again. I've tried uninstalling the LF Office integration completely and adding it back in, but that didn't help. Maybe this is more of an Outlook add-in question. I'll search on that see what I get, but in the meantime, I'm open to suggestions. Thanks - Gary.
Here is what worked for me:
So click windows key +R
Type in "regedit"
Navigate to: KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Outlook2013SaveToLaserfiche.SaveInOutlook
Now in the right pane, double-click on the "LoadBehavior"
Change the value to 2 (default is 3)
Restart Outlook
This is what seems to be working for me in Outlook. I'll tell you the easy way first, then I'll provide details below of what I think the easy way actually does.
So, in doing these steps above, I think what it is doing behind the scenes is creating these registry entries below. This is the way you can manually do it. Please be sure you know how to use the registry editor because one wrong change could disable your whole computer! Make sure you do a backup of the registry first before making any changes.
To add the registry entries manually, to keep the Laserfiche add-ins always enabled do the following below.
Outlook2013SaveToLaserfiche.SaveInOutlook
Outlook2010SaveToLaserfiche.SaveInOutlook
Outlook2007SaveToLaserfiche.SaveInOutlook
Outlook2003SaveToLaserfiche.SaveInOutlook
To set the value to 1, double-click the key once it's created and type in 1 for the value and click OK. Do that for each one. I'm not sure if you need all of them, but they all point to the same DLL file, so I figure it can't hurt.
I hope this helps others.
I am using 2013 and VPN connection to Client's Laserfiche using Laserfiche client. The LF tab appears in the ribbon if I open the Word document in Laserfiche but not if I open Word on my local machine. I already checked the Add-Ins and Laserfiche is fully enabled. I'd prefer not to make changes to registry for MS products.
What version of Laserfiche are you using?
Before opening Word on your local machine, start Windows Task Manager and navigate to Processes tab, check the option "Show processes from all users". Is there a WINWORD.EXE in the process list?
Start the Word locally and check again how many WINWORD.EXE processes in the list?
when I open Windows Task Manager>Processes>show processes from all users - no WINWORD.EXE in the process list.
When I start Word locally there is 1 WINWORD.EXE process still in the list. It indicates WINWORD.EXE*32.
it is Laserfiche 8.3.
Could you please repeat the steps in my last comment but opening Office document from Laserfiche Client? I just want to make sure you're using the same Office application when opening e-doc from Client and opening local word.
Please also give a try to repair Office Integration from Control Panel. If the issue still persists, please contact Laserfiche Support for further troubleshooting.
Thanks!
hi - they only had 2010 MS Office add-in on their Laserfiche, while I am using 2013 locally. We are preparing to upgrade to most recent LF and the 2013 add-in will be made available. Thanks for your help.
Has there been any updates to this? I'm running LF 9.2.1 with Office 2013, and there are some users who have to enable the 2013 Excel Laserfiche COM Add-in every time they open the application in order to save into Laserfiche. I've tried the registry change but it did not work for me.
I'm having this issue in Excel 2010. I've tried repairing and reinstalling both Office 2010 and the LF Office Plugin with no luck. I've enabled and re-enabled the excel plugin 10 times at least. When I enable the Excel Office Plugin, these errors show up in my Application Log:
Windows Error Reporting:
“Fault bucket 2258224597313346139, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: EXCEL.EXE
P2: 14.0.4756.1000
P3: 4b9c08e8
P4: Laserfiche.Excel2010Plugin
P5: 10.4.0.50
P6: 5c0a2a83
P7: 6
P8: 0
P9: System.TypeLoadException
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5D9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5F9.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA607.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA628.tmp.txt
These files may be available here:
Analysis symbol:
Rechecking for solution: 0
Report Id: 0b13ac28-8d56-40be-9c2e-215863dc1f6d
Report Status: 268435456
Hashed bucket: 25c1b10b2669db1fff56d34e81e95a5b
Cab Guid: 0
“
Application Error:
“Faulting application name: EXCEL.EXE, version: 14.0.4756.1000, time stamp: 0x4b9c08e8
Faulting module name: KERNELBASE.dll, version: 10.0.17763.652, time stamp: 0x57e2061a
Exception code: 0xe0434352
Fault offset: 0x0011fd82
Faulting process id: 0x13a4
Faulting application start time: 0x01d559c6d4403ee2
Faulting application path: C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 05268d09-57fb-40aa-ac51-8e47b8275868
Faulting package full name:
Faulting package-relative application ID: “
.NET Runtime Error:
“Application: EXCEL.EXE
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeLoadException
at Laserfiche.OfficePlugin.Excel2010DocumentSaver.Dispose(Boolean)
at Laserfiche.OfficePlugin.ExcelOperationBase.Finalize()”
Thanks Mohammad. I can see that the COM add-ins for Excel are disabled for some reason. Using the tick box to re-enable them doesn't result in any changes even after re-loading the Laserfiche client so I'll pass it through our support team.
Regards.
We have a similar issue but with us the Laserfiche tab will be there one time for a particular employee then not be there another day. This has happened to various employees. I have no idea what is causing it to disappear. Does anyone know?
I want to be sure we are saying the same thing on how to get it back .. in Excel 2007 this is what I do: