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Question

Question

bypass uac

Updated December 12, 2013
asked on December 10, 2013

In most cases I found that disabling UAC would fix scanning issues with Laserfiche clients. For security purposes like preventing malware installs, a client of ours setup UAC to enable on all computers as a GPO. I had to turn it off to fix their Laserfiche sanning issue. Is there a way around this? 

 

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Replies

replied on December 10, 2013

What I found was that if you install the drivers etc. with UAC off and scan then reset the UAC that scanning will then work.

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replied on December 11, 2013

I tried that, I even uninstalled all LF products & scanner drivers (UAC off), reboot, reinstall scanner driver (UAC off) then LF client (UAC off) then reboot then turn on UAC.

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replied on December 11, 2013

What exactly is going wrong with UAC on?

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replied on December 12, 2013

Did you scan with UAC on to test and it worked?  If so, then turn off the UAC, reboot, and then test again.

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