Good morning,

We keep running into issues with Laserfiche not being able to generate pages for PDF's through services.  For example, Import Agent brings in the PDF from a network drive but does not generate the pages.  

We have a large custom integration with one of our clients that is pretty elaborate (check the previous posts about the import syntax).  We basically ended up writing our own web service for this.  So just like WebAccess has a scanning URL syntax we basically created something similar for an import.

We can import any file type, have it name the document, then a Workflow picks it up and does its magic.  Most people use PDF in the real world.  So while they scan their invoices as tiff images they may get supplemental material for that invoice as a PDF.  They want to be in their application and hit "Import" and then browse to said PDF and have it automatically merge with the existing tiff.  Now we have all the Workflows in place and the import syntax working.  However when we import through the web service (just like Import Agent) the pages do not get generated.  Even with my client settings telling it to generate the pages and not keep the original PDF. (or import web service uses windows authentication) 

Any ideas?  Again they will be scanning things that go in as tiff and everything is great.  If they get supplemental info in paper form they will scan and it will append no problem.  But when they import it could be a variety of types.  Instead of telling them "it has to be a tiff" we'd like to give them a PDF option.  I would just prefer a tiff but a majority of incoming files to work environments are PDFs.  

Otherwise the invoices in their respective vendor folder could end up looking like:

Invoice 12345              <--tiff

Invoice 12345 (2)         <--pdf  imported a day later

Invoice 12345 (3)         <--pdf  imported later

Invoice 12345 (4)         <--pdf  imported a week later

Thanks,

Chris